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Home > Terms and Conditions

Policies, Terms and Conditions:

Terms of Use / Terms of Service

  • Use of any of the products we carry may or may not void your consoles warrantee. Please check before purchasing.
  • If purchasing a console case, controller case, or case mod you must be sure the case or mod you order will fit your console prior to placing the order. We cannot accept returns on any opened or used cases or mods. No exceptions.
  • We are not responsible for the use or misuse of any of the products we carry, it is up to the customer to follow all local, state, and federal laws for the area(s) they reside.
  • We are not responsible for the customers ability to use or install any of the item(s) we carry, it is up to the customer to fully research how to use or install the item(s) prior to purchasing. Some items may require certain skills in order to be installed successfully (ie: soldering, using special tools,etc).
  • Please make sure you understand the full purpose of the device(s) before you purchase it. We do not provide refunds on any opened or used merchandise.
  • We are not responsible for any damages that may occur while using any of the products we carry. Any damage that may occur is responsibility of the customer.
  • The customer is responsible for all shipping charges. No exceptions.
  • Refunds can only be made within 21 days of purchase on merchandise that qualifies for a refund. See line below.
  • Console Cases, Controller Cases and Case Mods cannot be returned for a refund. If any part is defective it will be replaced after the customer sends the defective part back to us for examination.
  • All products carry a 30 day warrantee unless otherwise stated.
  • A restocking fee of 20% will be applied to all returned merchandise in resaleable condition. An additional fee may be charged on any item that is not defective, or is not returned in mint/resaleable condition including original packaging, instruction manuals, stickers, etc.
  • The customer is responsible for shipping any defective merchandise back to us for testing and/or replacement. Once our testing is completed and we have officially declared the item damaged and/or defective we will then issue a replacement at our discretion, which may include repairing the defect and returning it to the customer. In the event the item cannot be fully repaired it will then be replaced and sent back to the customer.
  • If the item sent back for testing is not defective, the item will be sent back and the customer will be charged return shipping, no exceptions.
  • All defective merchandise must be returned to us within 30 days of purchase.
  • All returns must be sent back to us within 21 days of receiving the item(s).
  • We expect the customer to fully test the product within 14 days of receiving the item(s). No exceptions.
  • We reserve the right to refuse sale or service to anyone.
Rules of Customer Conduct:
  • It is the responsibility of the customer to conduct themselves in an appropriate manner when dealing with our company and/or staff.
  • Profantity is not tolerated, please ask your question(s) or voice your concern in a civil manner. This includes E-Mailing us in capital letters.
  • We reserve the right to terminate contact and/or communication if the rules above are not followed.
  • Not observing these rules may also result in the banning of the customer from placing future orders with us or logging onto our website.

Notice about Shipping Charges: If you order an express shipping service such as Overnight or 2 Day Air, you are simply paying for a shipping method and not a guaranteed time of delivery. We ship all packages as soon as we can unless an item is on backorder. Once the backordered item(s) come in we will then ship your order per the method you paid for. We do not refund shipping charges under any circumstances. If your order is on backorder you can contact us prior to us shipping it and cancel the order or downgrade the shipping service, only then will we refund the difference in cost. Otherwise your order will ship based on the method you chose during checkout.

 
Credit Cards  by 
We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking business days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Extreme-Mods reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
 
Customer is responsible for return shipping costs when sending and item/order back to us for exchange or refund. Shipping will not be refunded on returned merchandise.
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Shipping Policy  by 
Shipping Time -- Please allow 1-3 business days for processing, packaging and shipment of your order. Orders are not processed or shipped on Saturday or Sunday, and postal and carrier holidays. 

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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