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Home>Shipping Information
 

Shipping Information

 


Shipping Types & Costs

Currently most orders usually ship within 24-72 hours of the order being placed (Except on weekends and government holidays). However some products may be harder to obtain or ship due to stock or factory issues / delays. We ship a majority of our packages via USPS and UPS as they're the most reliable and cost effective for shipments.


USPS Priority Mail (USA Only): This shipping method generally takes between 2-5 business days to arrive at its destination. It is a reasonably cost effective and quick method of shipping parcel in the United States. The closer you are to Michigan the less time your package will remain in transit. This method of shipping is trackable, you will receive a tracking number upon shipment.


USPS First Class (USA Only): This shipping method generally takes between 2-7 business days to arrive at its destination. It is a relatively cost effective method of shipping parcel in the United States. The closer you are to Michigan the less time your package will remain in transit. This method of shipping is trackable, you will receive a tracking number upon shipment.


USPS Priority Mail International (Outside the USA Only): This shipping method generally takes between 5-14 business days to arrive at its destination. The closer you are to Michigan, USA the less time your package will remain in transit. This method of shipping is not trackable. The number you are given when the order ships is a Customs Declaration number and only shows when it has cleared customs in your country. Please allow extra time for delivery once it has cleared customs. We are not responsible for any Taxes or Import Duties your country imposes on good imported from our company.


USPS First Class Mail International (Outside the USA Only): This shipping method generally takes between 14-30+ business days to arrive at its destination. The closer you are to Michigan, USA the less time your package will remain in transit. This method of shipping is not trackable. The number you are given when the order ships is a Customs Declaration number and only shows when it has cleared customs in your country. Please allow extra time for delivery once it has cleared customs. We are not responsible for any Taxes or Import Duties your country imposes on good imported from our company.


UPS Ground: The delivery time for this shipping method varies based upon the distance you are from our shipping center. Please refer to the map above for approximate UPS Ground transit times. This method of shipping is trackable, you will receive a tracking number upon shipment.


UPS Express (Overnight, 2nd Day Air, 3rd Day Select): The delivery time for this shipping method varies based upon the method you choose. Packages will be delivered within the selected timeframe once shipped from our shipping center. These methods of shipping are trackable, you will receive a tracking number upon shipment.


 
Free Shipping (7-14 Day Ground): The delivery time for this shipping method varies based on the distance the customer is located from our warehouse in Grand Rapids, MI 49514. The estimated delivery time is 7-14 business days from the time the order is shipped to arrive at its destination. To qualify for Free Shipping you must be located in the continential United States and your order must meet the minimum requirements*. If these requirements are not met you will not be eligible for our Free Shipping Promotion. This shipping method may or may not be trackable. If tracking is available it will be dispatched to you as per our normal operating procedure.
 
* $200 minimum order total (tax not included).


 
Flat Rate Shipping (4-10 Business Days): We have 2 options for flat rate shipping available. Orders 2 lbs or under are eligible for $4.99 flat rate shipping. Orders over 2 lbs are eligible for $7.99 flat rate shipping. This method of shipping may or may not be trackable and is only available in the continential USA.


We can ship to P.O. Boxes. (USPS Only, UPS does not ship to Po Box's)

We can ship to APO/FPO addresses. (USPS Only, UPS does not ship to APO/FPO address's)


Notice about Shipping Charges: If you order an express shipping service such as Overnight or 2 Day Air, you are simply paying for a shipping method and not a guaranteed time of delivery. We ship all packages as soon as we can unless an item is on backorder. Once the backordered item(s) come in we will then ship your order per the method you paid for. We do not refund shipping charges under any circumstances. If your order is on backorder you can contact us prior to us shipping it and cancel the order or downgrade the shipping service, only then will we refund the difference in cost. Otherwise your order will ship based on the method you chose during checkout.


Seasonal Delays: Due to circumstances out of our control there may be delays in shipping orders at various times of the year. Please read the information below to be aware of such situations that may arise at different times of the year.

Winter Season: During the winter months there may be shipping delays due to snow storms or icy road conditions. Please understand we always try our best to get orders shipped as quickly as possible, but under these circumstances we are not responsible for delays in shipping..

Spring-Fall Season(s): During spring-fall seasons there may also be delays due to washed out roads, extreme fog, flooding, severe thunderstorms, and tornadoes. We are located in northern Illinois and are subject to bad weather from time to time. Please understand we always try our best to get orders shipped as quickly as possible, but under these circumstances we are not responsible for delays in shipping.


Your Country Not Listed? If your country is not listed when trying to Check Out on our website it means we don't ship to your country due to issues in the past with lost or stolen packages. However this does not mean you can't place an order (unless you live in a country with an export ban). To place an order just use a parcel forwarding service such as:

  • shipito.com
  • myus.com
  • bongous.com


Need it Faster? (USPS Priority Mail)

We can prepare and ship your packages USPS Priority Mail per our customers request.


Damaged & Defective Shipments

We will verify that all products are in good condition prior to shipment. However, if the item(s) do not work properly, we will replace them. Please read more about this in our Return Policy for complete information.
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