Best Price Guarantee
Our Best Price Guarantee - Details (Please
read carefully):
At Extreme-Mods we strive to have the most competitive pricing
available to our customers at all times. We understand there are
times we are not the lowest price on the internet. We will do our
best to provide the best prices on the products we carry and will
meet or beat any legitimate competitors price on the products we
carry, but there are a few exceptions listed below:
- We will only match the prices of "Official Retailers
/ Resellers". This means if the company with a lower
price in question is not listed on the manufacturers website
as being an official reseller we will not match their price. Too
many times scammers and fly-by-night operations will put up a
website or list items on ebay with prices below what we can purchase
the items directly from the manufacturer, and duping people into
sending their hard earned money to them unknowing they will not
fulfill their order and simply rip them off or skip town. We cannot
afford to compete with scammers or fly-by-night operations, we
are obligated to fill our customers orders and have a great relationship
with our suppliers because we work as hard as possible to make
our customers happy, we cannot and will not attempt to compete
with such places that are not well established.
- We will only match prices of companies with a high standard
of customer service. Because we maintain an extremely high
level of customer satisfaction we will not try to match prices
of companies who simply do not compete in this aspect. Many companies
that are established have a horrible track record with customer
service and these comments are posted all over the internet. ResellerRatings.com
is a good place to check if a company has a high level of customer
satisfaction. Most of our competition have a ResellerRating of
5.0 or lower on a scale of 0-10, this is unsatisfactory as we
maintain a high rating of 9.0 or above at all times. If a company
is listed on ResellerRatings with a score of below 8.0 we will
not match their prices as they have much to be desired in the
customer satisfaction category and the reason for their lower
price is because most of their customers do not wish to shop with
them again. We are completely the opposite, we retain our customers
and they continue to shop with only us for many years after the
initial transaction. This high level of customer satisfaction
does not have a dollar value and we will not try to compete with
companies who do not wish to satisfy their customers accordingly.
- We will not match the price of shipping. Due to the fact
we are located in a different area of the country than any other
company our prices may be slightly higher or lower. We do not
expect our competition to match our shipping rates and we will
not match any one elses either. Our rates are based on the live
rates given to us by the courrier companies based on your location
in relation to our facility. These rates are non-negotiable.
- Some companies charge an extremely high rate of shipping
to make it look like they have better pricing on the products
they offer. We won't name any names here, but they know who
they are, and we will not match their prices on product(s) due
to their inflated rates of shipping and handling and their deceptive
business practices.
- We will only match the prices of companies based and located
in the USA. We are based in Sterling, Illinois USA and cannot
hope to compete with companies located in other areas of the world
for several reasons. We pay our employees based on the laws of
the United States and cannot complete with companies who do not
have similar laws protecting their employees. Also due to the
varing value of our currency (USD) it is possible that at any
time another countries currency could be worth more than ours,
which effects the pricing of similar products based on exchange
rates, this is out of our control and we will not match prices
on something we cannot control.
- Clearanced / Closeout items excluded.
- No free gifts will be given on price matched orders. Unless
other items on the order are not price matched.
If you feel you have found a lower price from a competitor that
has met the requirements above and they are not exceedingly high
on the cost of shipping, please E-Mail us at Sales@Extreme-Mods.com
and we will meet or beat their price. We may initiate our own investigation
as to why their price is lower, but if we find they have met the
requirements we will give you a refund (or in-store credit) of the
difference at the time of processing. This must be done prior
to us processing and shipping the order. No exceptions.

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